Last update: 12 February 2026
Privacy Notice
At Arqelora we believe that protecting your personal data is as important as the projects we promote. This notice describes how we collect, use and protect the information you share with us under the applicable Mexican legal framework, in particular the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP).
1. Data controller
Arqelora Servicios Inmobiliarios S.A.P.I. de C.V., with address at Av. Paseo de la Reforma 296, Col. Juárez, Cuauhtémoc, 06600 Mexico City, is the entity responsible for the personal information collected through the arqelora.com site and our digital channels.
2. Data we process
We collect identification data (first and last name), contact data (email, phone) and interaction data (pages visited, devices used, messages sent through our forms). We do not process sensitive personal data without your express consent.
3. Purposes of processing
We use your data to respond to your enquiries, provide information about projects, maintain the commercial relationship, comply with legal obligations and carry out internal analyses to improve our services. You can object to secondary purposes such as informational or commercial communications whenever you wish.
4. Legal basis
The processing of your data is based on your consent, the performance of a legal relationship you have with us or the fulfilment of obligations established by Mexican legislation.
5. Transfers
We may share information with technology providers (for example, web hosting, analytics or advertising tools) under agreements that require the same protection standards. We do not sell personal data to third parties.
6. ARCO rights
You can exercise the rights of access, rectification, cancellation and objection (ARCO), as well as revoke your consent, by writing to contacto@arqelora.com. We will respond to your request within the timeframes provided by the LFPDPPP.
7. Security measures
We apply administrative, technical and physical controls to protect your information from unauthorised access, loss or alteration, and we periodically review our security policies to keep them aligned with industry best practices.
8. Changes to this notice
We may update this notice to reflect regulatory changes or improvements to our services. Any relevant modification will be published in this same section with the corresponding update date.